Sugar Stitch Clothing is an Orange County, California based clothing company, that strives to provide a quality wholesale collection from their main line. We create garments we hope our retailers and customers both love, while considering both needs. Designing items that seek out a niche that’s not often found in similar markets, we also focus on providing affordable pricing tailored to a wholesale consumer. Customer service is high on our list of priorities, and so we strive to make sure you are delivered a high quality product with an excellent fit, at a price your customers will love.
As we are a new business, we look forward to creating relationships with our stocklists, as you will become our brand ambassadors, whose business is highly valued. Contact us now to get our updated catalog and line-sheet at SUGARSTITCHCLOTHING@GMAIL.COM.
WHOLESALE TERMS AND CONDITIONS:
Order Minimum of $500USD is required with a 2 piece minimum, per size purchased, per style. $300USD Minimum on restock and subsequent orders, and no style minimum on restock.
Please note the size chart and fabric stretch information, before ordering.
Duties and Taxes and Shipping:
All In-stock Orders will ship from Irvine, CA.
- Pre-Orders have various country shipping options to help you with duties and taxes when possible. Duties and taxes for your country will apply on top of listed prices when shipping internationally. This is not something controlled by us at Sugar Stitch Clothing. It is your responsibility to pay for duties and taxes to receive delivery from courier on time.
- Any US Pre-Orders for each season will be shipped from the US and you will not incur any duties and taxes, we highly recommend getting your pre-orders in before the close out date to benefit from this.
All International pre-orders (not including USA/CAN) have the option of shipping from US or Asia. All custom bulk orders (for custom colors and prints) will ship directly from our china warehouse.
We ship by USPS, UPS, or DHL Express. We are happy to use your own preferred courier under your shipping account, just let us know. Items will be shipped within 48 hours of receipt of payment.
In the rare case your shipment is lost by courier, we will replace or refund the items, only after the courier investigation is completed.
In-stock Orders: For in-stock orders payments are due 24 hours before shipping.
Pre-Orders: On Pre-Order invoices, payments are due 7 days before shipping. For Pre-Orders larger then $5000USD per order, we require a 25% deposit, the due date for deposit depends on the ordered styles completion date, and is approximately 30 days prior to completion.
- 25% Deposit is required for any bulk orders produced with custom colors or prints, completion date and cancellation date of custom orders will be agreed upon prior to production start.
We accept payment by PayPal and all major credit cards.
We accept returns for credit up to 10 days after delivery. We do not refund any orders unless the product is deemed faulty, which is assessed on a case to case basis. You may return for credit, or in the case there is a product flaw, we will send you out new replacement product if available.
Shipping returns internationally you must include a copy of the duties and taxes you were charged on delivery and note on the package that the shipment is a return. If you do not, you will be billed for the duties and taxes charged on return. Buyer pays both way shipping for return and new items purchased on credit.
In the case of product flaws, the seller will cover the one way shipping cost for new replacement items shipping to customer. For return questions not covered above, please contact us directly. Any custom bulk orders (produced in excess of our regular production run) will be charged a 10% restocking fee on returns, and will be credited less this amount.
We do not charge a restocking fee for cancelled Pre-Order invoices. Payments are due 7 days before shipping on pre-order invoices, and any invoices not paid on time may have their order forfeited by Sugar Stitch Clothing. Any orders cancelled after receipt of payment will be charged a 5% restocking fee.
Sugar Stitch Clothing has the right to cancel pre-orders should problems occur with production, procurement of materials or lack of production capacity. The buyer will be notified as soon as possible to avoid conflict and any deposits paid will be promptly returned. For custom bulk orders (produced in excess of our regular production run) cancelled before the agreed upon cancelation date, your deposit will not be refunded.
Sugar Stitch Clothing reserves the right to refuse orders from any retailers that may have conflicting issues with our price point, quality or any other aspect of the perception of the brand. All Sugar Stitch Clothing items are to be sold through retail only, with no items to be sold on Amazon, eBay, Etsy, etc. Sugar Stitch Clothing items may not be sold for under our requested RRP. This excludes any seasonal sales or other promotions the retailer may have, after 30 days of receiving inventory.
If you have any questions, please contact us personally, or through your company’s rep, to clarify before placing your order.
Please note all measurements on the size chart, as well as any fabric stretch notes per styles. We offer a range of sizes from XS-4X, in hopes to create an environment where many can enjoy.